{"xsrfToken":"6978e0ed-f3b2-4a27-b355-426981529968_82aab5617b42c8e8013d9bc49b25663c8d4c9525_lout","branding":{"id":"3","key":"r1","name":"BEMA Rock Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#3196c2","headerLinkColor":"#ffffff","headerLinkHoverColor":"#1c485c","headerLinkHoverBGColor":"#1c485c","headerBadgeColor":"#1c485c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f7891523-1126-403f-9e9c-a3bc7b40f68f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZWQ4MDdlYS0zZTY4LTRlY2ItOWMzMi02OGU1MTE4MzNmOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmY3ODkxNTIzLTExMjYtNDAzZi05ZTljLWEzYmM3YjQwZjY4ZiI6WyJyZWFkIl19LCJleHAiOjE2NzU1MTQzMDUsIm5iZiI6MTY3NTUxMzcwNX0.An2_v20in9e3ewesovN9lQhGF2CZ_ebfHqmsWVICQgw&client=5ed807ea-3e68-4ecb-9c32-68e511833f97&mode=fit","logoId":"f7891523-1126-403f-9e9c-a3bc7b40f68f","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Support Center","userInitialAnnouncementMessageWiki":"<p>Support Center Hours:<br> Mon-Fri 8 AM - 5 PM EST</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"Support Center","announcementMessage":"Support Center Hours:\nMon-Fri 8 AM - 5 PM EST","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c3b2a3fd-20fb-4ae5-a995-b2cd7a91d223/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1ZWQ4MDdlYS0zZTY4LTRlY2ItOWMzMi02OGU1MTE4MzNmOTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMzYjJhM2ZkLTIwZmItNGFlNS1hOTk1LWIyY2Q3YTkxZDIyMyI6WyJyZWFkIl19LCJleHAiOjE2NzU1MTQzMDUsIm5iZiI6MTY3NTUxMzcwNX0.sKjbPRB0tEOdnHQollVicPXVl6SjBGHbAOCAx6biOyQ&client=5ed807ea-3e68-4ecb-9c32-68e511833f97&height=300&mode=fit","bannerMediaApiFileId":"c3b2a3fd-20fb-4ae5-a995-b2cd7a91d223","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"r1","projectId":10002,"serviceDeskId":3,"name":"BEMA Rock Support","description":"<p>Welcome! You can raise a BEMA Rock Support request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"27","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10491,"iconUrl":"https://bema-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[8],"key":""},{"id":"31","name":"Rock RMS Upgrade","descriptionHtml":"","callToAction":"Rock RMS Upgrade","introHtml":"<p>Submit a request for Rock RMS to be Upgraded</p>","icon":10501,"iconUrl":"https://bema-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[8],"key":""},{"id":"30","name":"Site Outage","descriptionHtml":"","callToAction":"Site Outage","introHtml":"<p>The internal or external site is unreachable</p>","icon":10473,"iconUrl":"https://bema-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10473","groups":[8],"key":""},{"id":"26","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10505,"iconUrl":"https://bema-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[8],"key":""},{"id":"28","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://bema-software.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[27,26,31,30]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"083eebb7-b6a3-39f4-acba-4c925239d657","appLinkName":"System Confluence","appLinkUrl":"https://bema-software.atlassian.net/wiki","spaceKey":"BED","spaceName":"Bema Public","spaceUrl":"https://bema-software.atlassian.net/wiki/spaces/BED","isServer":false},"labels":[],"projectKey":"R1","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"R1","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://bema-software.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=bema-software","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6978e0ed-f3b2-4a27-b355-426981529968_82aab5617b42c8e8013d9bc49b25663c8d4c9525_lout","baseUrl":"https://bema-software.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"5ed807ea-3e68-4ecb-9c32-68e511833f97","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}